sears + carpet cleaning + canada
sears + carpet cleaning + canada
sears + carpet cleaning + canada::We use sears because they are professional and clean our carpet well.We also found their cleaners to be goodnatured, until today.
This morning we had a fellow come to the door and did not seem pleasant from the onset.
He went on to view our carpeted areas and asked about a few stains on the carpet.
I explained that we have a toddler and the majority of the stains are just simple food and juice stains.
It is also company policy to accept cheque, visa, master card, or cash.
We live in a predominately minority neighbourhood.
We do not live in some destitute alleyway.
We are minorities with professional careers.
I was angered, and insulted by his comment.
I suppose if i was the wife of a white businessman in rosedale i would have been greeted with a smile and never been asked to show the money.
Shame on you sears!
You think because they have more money they would be a little more generous?
In fact they always demand a discount, free extra services, etc.
The middle class to lower class people appreciate my hard work more so and hardly ever ask for discounts etc.
I also have been cheated several times by the rich folk with cheques bouncing, trying to change the agreed price after i sweat and kill myself, after doing the best and perfect job possible.
How dare you rich folk!
We are trying to make a living and you treat us like crap!
From: date: friday, 09jul10 08:15:57 cdt business: consumer: sears corporate fixed our problem.
Manager steven from the irvine office was very professional and helpful.
I hope you also have good service from sears and the attorney staff.
I scheduled a carpet cleaning and intended to pay with my sears card but i was told that since i have not used my card since 2005, it was deactivated and i would have to make another application.
Just because i am not a super consumer that my card has to be deactivated.
I am very disappointed about the situation and i will have to schedule with another company and never buy from sears again.
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